Returns & Exchanges

We want you to love your eco-friendly swaps, but if something isn't right, we offer a 30-day return policy for unopened and unused products. Our mission is to reduce waste, so we strive to make every return process as sustainable and efficient as possible.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Pack with Care

  Place the unused items back in their original, plastic-free packaging to ensure they are protected during transit and remain eligible for a refund.

• 3.
  Ship It Back

  Affix the provided shipping label to your parcel and drop it off at your nearest postal hub; remember to keep your tracking receipt for peace of mind.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.